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Account and profile

The account is the person and their login, the same in every community; the profile is who they are inside one community, with a role, display name, tags and points.

Each person has two layers on Memberfy, and understanding the difference saves a lot of confusion when editing a member.

AccountProfile
What it isThe login: email, password, full name, photoTheir presence in a community
How manyOne per person, across the whole platformOne per community they belong to
Where it's editedMy Account › Profile, under Account Information; the password, in My Account › SecurityMy Account › Profile, under Community Profile
What it holdsEmail, password, full name, avatarRole, display name, bio, community avatar, profile type, tags, groups, ranking points
Who sees itThe person themselvesThe members of that community

Why the split

The same person can be in more than one community and be different things in each. Ana, a teacher, is the owner of her course's community and a member of the community at the coworking space where she works. She signs in to both with the same email and password, but:

  • in the course community, she appears as "Prof. Ana Prado", with her teacher bio and the owner role;
  • in the coworking community, she appears as "Ana", with another avatar and the member role.

The screen points this out: what's in Account Information is shared across all communities; what's in Community Profile is visible only in this community.

How it works

What the person changes themselves

My Account has five tabs, each with its own address (/account?tab=…), so you can send someone straight to it:

TabWhat it holdsAddress
ProfileAccount Information (full name, avatar, phone and language, the same in every community) and Community Profile (Display Name, Bio, Profile Type and Community Avatar; the Current Role is shown read-only)/account?tab=profile
SecurityThe e-mail you sign in with and the password change/account?tab=security
CommunitiesThe communities you belong to, with your role in each, and Leave Community/account?tab=communities
AI assistantsConnecting an assistant through MCP, and the assistants already connected. See Authorize and disconnect/account?tab=assistants
PaymentsThe way to Billing: plan, cards and history/account?tab=billing

Change the password

  1. My Account › Security.
  2. Current password, New password and Confirm the new password.
  3. Change password.

The new password needs at least 8 characters, with an uppercase letter, a lowercase letter and a number. If the current password is wrong, the form says so and you stay signed in to try again. The change applies to the account, in every community, and a Password changed e-mail arrives.

What the staff changes

In Administration › Members, whoever manages the community edits the person's profile in that community: display name, tagline, profile type, role, avatar, tags and place in the organization. The full name and email belong to the account and can't be changed there: changing the login email is done by Memberfy support, because it applies to all of the person's communities. See Manage members.

Profile type

The profile says whether it belongs to a person (User: personal profile for individual members and contributors) or an organization (Company: business profile for organizations, brands, and companies). It changes how the profile is displayed, not what it can do.

Leaving a community

In My Account › Communities, Leave Community deletes the profile in that community. The account remains, and so do the profiles in other communities. An owner can't leave this way: "Owner cannot leave the community".

Frequently asked questions

I changed my photo and it didn't change in the community. Check whether you changed the account avatar or the Community Avatar. The community one applies only in that community and takes precedence there.

Can I use a different email in each community? No. The email belongs to the account, and there's only one account.

I forgot my password. Do I need to reset it in each community? No. The password belongs to the account: reset it once and it works everywhere.

Can an admin see my email? Yes, whoever manages the community sees its members' email addresses, so they can contact them.

In the API

  • The account is the Member (/api/members, /api/auth/me).
  • The profile is the Profile (/api/profiles), and the role is profile.role.
  • Anyone acting on behalf of another profile (owner, admin or moderator) sends X-ProfileId; nobody acts on behalf of an owner without being an owner.