Community
The community is the unit of everything on Memberfy. Address, brand, structure, people and money belong to it, and nothing crosses from one community to another.
On Memberfy, a community is your whole environment: one address, one brand, one menu of sections and spaces, one list of members and one till. Everything you create — a post, an event, a plan, a sale, a payout — belongs to one community, and to that community only.
Why think of it this way
Because the community is what separates one customer from another. A coding school, a coworking space in São Paulo and a company's HR team can all be on Memberfy at the same time, and none of them sees anything of the others: not members, not content, not money.
| Example | How it's set up |
|---|---|
| A school with courses and mentoring | One community, with sections for courses, cohorts and plans |
| A coworking space | One community, with announcements, a calendar and the residents' plan |
| A company with a customer community and an employee community | Two communities, with separate brands, rules and tills |
What belongs to each community
| What it is | Where you change it | |
|---|---|---|
| Address | A subdomain of memberfy.net or a domain of your own. It's how the platform knows which community to show | Custom domain |
| Brand | Name, description, logo, favicon, sharing image and the two color scales | General settings, Colors |
| Main language | The language of the emails and the starting point for newcomers | Languages |
| Structure | The menu's sections and spaces | Side menu |
| People | The profiles of everyone who takes part, with their role, tags and groups | Administration › Members |
| Entry rules | Whether sign-up is open and whether visitors see what is public | Sign-up and entry |
| Money | Products, plans, coupons, sales, balance, payouts and the payout account | Administration › Monetization |
How a community is born
During the closed beta, the Memberfy team creates the community from your request. It comes with:
- the agreed name, address and language;
- you as owner, with a temporary password valid for 7 days;
- the ranking (gamification) turned on;
- a Home section with a Feed space, marked as the initial section.
One person, several communities
The same person can take part in more than one community, with a different role in each: owner of one, member of another. The login (email and password) is the same; the profile, role, tags and points belong to each community. See Account and profile.
The till belongs to the community
Each community receives its own sales, has its own balance and pays out to its own bank account, registered in its Business Information. Two communities of the same company have two tills.
Deleting the community
Only an owner can delete the community. This takes down the address, the structure and every member's access. Before you even consider it, pay out the balance and talk to the Memberfy team.
Frequently asked questions
Can I have two communities? Yes. Each one is created from a request and has its own address, brand and till.
Can a member of one community see the other? No. Only if they are invited to it or sign up there too.
Can I change the name later? Yes, in Settings › General. The address is a different matter: changing it is arranged with the team.
Where do I find the community ID for the API?
In GET /api/communities/my, which lists your account's communities with the id and your role in each one.
In the API
The community of each call comes from the X-CommunityId header. It decides where the operation happens and which role the person has. See X-CommunityId.