Classifieds

The Classifieds module gives structure to the informal exchange between members: an open job, a service on offer, something for sale. Each ad has a category, a term and, if the community wants it, a value; it disappears on its own when the term ends; and whoever is interested leaves a message that only the advertiser and the team read.

The platform does not intermediate sales, payments or negotiations. The value of an ad is information only: there is no checkout, fee or charge. The conversation and the agreement happen outside Memberfy, between the people involved, through each person's account contact.

#What it's for

#How it works

#Who does what

Who can post follows the space's rule, the Who can post field, as in the other modules.

#The ad

There is no limit on how many ads a person can post.

An ad has one of these statuses: Active, Under review, Rejected or Expired.

#Categories and terms

A new Classifieds space comes with the categories Jobs, Services and For sale (in the community's language) and the terms 7, 15 and 30 days. The owner or admin can rename, reorder, add and remove categories (a category with ads is not removed: move or delete the ads first) and choose other terms, from 1 to 365 days. Show value starts on.

#Approval (optional)

By default the ad goes live at once. With Require approval on, a new ad stays Under review until the team decides.

• The term counts from the first approval, not from creation. Until then the card shows "After approval". Approving again later does not renew the term.
• Changing the title, description or images of an approved ad sends it back to review. The term keeps running.
• If the team rejects it, the reason goes by email to whoever posted. The author can adjust the ad, and it goes back to review.

#Interest

On an active ad, anyone who is not the author clicks I'm interested, writes a message (up to 2,000 characters) and clicks Send interest.

• Before sending, the person sees what will be shown and to whom: the ad's author and the team (owner, admins, moderators and finance) see the name, the message and the email and phone registered on the account. Nobody else. The conversation continues outside the platform.
• Each person has one interest per ad and cannot show interest in their own ad. There is a limit of 20 interests per hour.
• An ad under review, rejected or expired does not receive interest.
• My interests holds the ones the person sent. Withdraw interest takes the message out of the advertiser's and the team's view, and the person can send another later.

#Who is interested

On the ad, the Interested people section (for the author and the team) lists each person with name, photo, profile link, message, the account's email and phone, and the date. Each interest has the status New, Seen or Answered, changed with Mark as seen and Mark as answered.

#When the term ends

The ad leaves the public list and the author gets an email. They still see the ad and the interested people in My ads, and can delete it. There is no renewal: to continue, post a new ad.

#Deleting

The author deletes their own ad whenever they want, and the team removes any ad. Deleting removes the ad for everyone, along with the images and the list of interested people, and cannot be undone.

#Emails

The person who shows interest gets no email: the screen already answers. There is no notice before the term ends.

#Step by step

#Create the space

Role: owner or admin.

1. Under the section, Add Space.
2. Choose the Classifieds module and click Next.
3. Icon, Title, Slug, Description, Visibility and Who can post, as in any space. Next takes you to the Classifieds step.
4. In the Classifieds step, review the Categories (the suggestions can be edited), the Allowed terms, Show value and Require approval. All of this can be changed later in Space settings.
5. Create Space.

If the rules fail to save after creation, the space already exists and the dialog says so.

#Post an ad

Role: whoever can post in the space.

1. In the space, click New ad.
2. Fill in Title, Category, Description, the images, the Term and, if there is one, the Value.
3. Click Publish ad. Without prior approval it goes live; with approval, it stays Under review.

If the ad is saved but the images fail, the screen offers Send images again or Close without images.

#Show interest

1. Open the ad and click I'm interested.
2. Write the message, read the What will be shown notice and click Send interest.

#Follow the interested people

Role: the author, or the team.

1. In My ads, open the ad (the team opens any ad from the list).
2. In Interested people, read the messages and the account contact.
3. Mark each as seen or answered.

#Approve or reject

Role: owner, admin, moderator or finance.

1. Open the Under review tab (only the team sees it; the Manage classifieds bar shows how many are waiting).
2. On each ad, Approve, or Reject and give the Reason in Reject ad: the reason goes by email to the author.

Ads under review also appear in the general Moderation queue.

#Delete an ad

Open the ad and use Delete in the Manage ad bar, then confirm in Delete ad.

#What does not exist yet

Renewing the term, marking as "sold" or "closed", highlighting an ad, reporting, replying inside the platform and an in-app notice do not exist yet.

#Examples

An association of engineers. An Opportunities space with the categories Jobs and Services, terms of 15 and 30 days, value off and approval on. Each job goes through the moderator before going live.

A condominium. A Neighborhood classifieds space with the default categories and approval off. A resident posts "29-inch bicycle" for 7 days; a neighbor clicks I'm interested; the advertiser gets the email, opens Interested people and answers on the account's phone.

#Common errors and how to fix them

#Frequently asked questions

Does Memberfy charge any fee on what is advertised? No. There is no checkout or charge: the value of an ad is information only.

Who sees my email and phone? Only the author of the ad you showed interest in and the community team (owner, admins, moderators and finance). The notice email to the advertiser does not carry your contact.

Can I change an ad's term? No. The term is chosen when posting. For a different term, delete and post again.

#In the API

GET and PUT /api/classifieds/spaces/{spaceId} (space settings), GET and POST /api/classifieds/ads, GET, PUT and DELETE /api/classifieds/ads/{id}, POST and GET /api/classifieds/ads/{id}/interests, PUT /api/classifieds/ads/{id}/interests/{interestId}, GET /api/classifieds/interests/mine, DELETE /api/classifieds/ads/{id}/interests/mine, the images at /api/upload/classifieds/ads/{adId}/images and the queue at /api/moderation/classifieds. The reference for each route enters the API reference page when the module is live.

#Related

• Create and organize spaces
• Moderation
• Modules