Terms of use

Last updated: October 13, 2026.

#Who we are

Memberfy is operated by LUMA VENTURES LTDA - ME, CNPJ 21.951.820/0001-39 (Brazil), and by Memberfy, Inc., a subsidiary incorporated as a Delaware C Corporation (United States), Delaware file number 10796969, incorporated on October 7, 2026. In these terms, "Memberfy" means these companies and the platform they operate.

#Definitions

• Memberfy: the platform and the companies listed under Who we are.
• Community: the space a person or company creates and runs inside Memberfy, with its own members, content, plans and products. Each community is responsible for what it offers and charges. See Community.
• Owner: the person who creates the community and answers for it to Memberfy.
• Team: the admin, moderator and finance roles, appointed by the owner.
• Member: someone who takes part in a community.
• Account: a person's own registration, which can take part in several communities.
• Content: posts, courses, events, files and messages that are published.

#Acceptance

By signing up for or using Memberfy, as a member or as someone who runs a community, you agree to these terms and to the policies linked to them, such as the Invitation and member import policy. If you do not agree, do not use the platform.

#A private environment with its own rules

Memberfy is a private platform and sets its own rules of use. See Our environment, our rules.

#What the community is responsible for

The owner answers for the community to Memberfy, and the team acts on the owner's behalf. The community is responsible for:

• the content published by the team and, through moderation, by members;
• invitations and imports, which require each person's consent. See the Invitation policy;
• the charges it makes to its members: what it sells, for how much and what it delivers.

#Account and security

• Provide accurate information and keep it up to date.
• Keep your password safe; what is done with your account is your responsibility.
• An account belongs to one person only: do not share it.

#Prohibited conduct

You may not use Memberfy to:

• send spam or messages people did not ask for;
• collect data automatically (bots, scraping, extraction);
• publish or distribute illegal content;
• run scams, fraud or phishing, or impersonate another person or company.

#Payments

• The community sets the prices of what it sells.
• Memberfy charges the platform fee on sales.
• Refunds follow the community's policy and Memberfy's. See Refunds and disputes.

#Personal data

Memberfy keeps personal data to operate the service, in line with Brazil's General Data Protection Law (LGPD). Data subject requests (access, correction and others) go to [email protected]; reports go to [email protected].

#Suspension and ban

Memberfy may issue warnings and suspend or ban accounts and communities, at its discretion, under the Invitation policy.

#Changes to these terms

Memberfy may update these terms. The date of the last update is at the top of this page, and continuing to use the platform after a change counts as acceptance.

#Applicable law

These terms are applied within the limits of applicable law.

This page is a summary of the main points of Memberfy's terms of use.

#Related

• Invitation and member import policy
• Platform fee
• Account and profile