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First login

Signing in for the first time with the temporary password, changing the password, finding your way around the screen and what to set up before inviting members.

This is the walkthrough for your first half hour as the owner of a new community.

Sign in

  1. Open your community's address.
  2. Click Sign In, at the top.
  3. Use your email and the temporary password you received.
  4. The platform immediately asks for a new password: "You are using a temporary password. For security, change it now!". Fill in Temporary password, New password and Confirm new password, then click Change password. The new password must be at least 8 characters long, with an uppercase letter, a lowercase letter and a number.

Choose a strong password that you don't use anywhere else.

Forgot your password later? In the sign-in window, click Forgot password?, type your email and click Recover Password: you'll get an email with the way back in.

What you see

Part of the screenWhat it is
Left menuThe sections (such as Home) and, inside each one, the spaces (such as Feed). Under each section there's Add Space; at the end of the menu, Add Section
AdministrationAt the end of the menu, only for those who manage the community: Members, Monetization and Settings
Your nameRight below: My Account (profile, password, communities, AI assistants and payments) and Billing (your subscriptions and cards in this community)
Top barThe language picker, chosen per person and stored in the browser
CenterThe open space; when you sign in, the first space of the initial section

What each person sees depends on their role. A member doesn't see Administration; a moderator sees Members; the finance role sees Monetization and, in Members, only the Subscriptions tab. See Roles and permissions.

Before you invite members

Do this in order, all in Settings › General (owner or admin):

  1. General Settings: check the Community Name and write the Community Description. See General settings.
  2. Community Images: Logo (200×200 px), Favicon (32×32 px) and the Social Media Image (1200×630 px), the one that shows up when someone shares the link. See Images and SEO.
  3. Community colors: the primary color and the button color. See Colors.
  4. Access Control: decide whether sign-up stays open (Allow New Sign-ups) or only people you invite get in. See Sign-up and entry.
  5. Sales notices: the email that receives each sale, if you are going to charge. See Sales notices.

Your profile

In My Account › Profile:

  • Account Information: your full name and avatar, the same across all your communities;
  • Community Profile: the Display Name, the Bio and the Community Avatar, for this community only.

Members see your community profile on your posts. The password is changed in My Account › Security. See Account and profile.

First-login checklist

  • Password changed.
  • Name, description, logo, favicon and social media image.
  • Colors.
  • Sign-up open or closed.
  • Your community profile.
  • The first section and the first space: Build the structure.

Frequently asked questions

The temporary password doesn't work. It is valid for a single login and for 7 days. Use Forgot password?.

I don't see Administration in the menu. You didn't sign in as owner or admin of this community. Check which email you used.

Can I change the interface language? Yes, with the picker at the top. See Languages.

Next step

Build the structure.