Webhook events

Reference of the events a webhook receives, generated from the API catalog, with each one's data fields and what never goes in any event.

Each webhook delivery carries an envelope with id, type, version, occurredAt, community and data. This page shows each event's data. It's generated from the API's public catalog, GET /api/integrations/events, which also returns each event's JSON Schema.

Every event brings the person in data.member, with id (the member in the community), name and email.
Money comes in cents, as { "amount": 9990, "currency": "BRL" }, always what the person paid.
A new field may be added to an event without changing the version; treat unknown fields as optional. A change that breaks the format becomes a new version.

The events

Event	Family	When it is sent
`member.joined`	`member`	A person became a member of the community (signup, accepted invite, purchase, created by the team, joined through a company, imported from a spreadsheet or join request approved).
`member.left`	`member`	A person left the community or was removed.
`member.returned`	`member`	A person accessed the community again after 7 days or more without access (login, app or assistant), with how many days they were away.
`member.role_changed`	`member`	A person's role in the community changed.
`purchase.completed`	`purchase`	A purchase was paid (or a free product was claimed).
`purchase.refunded`	`purchase`	A purchase was refunded, in full or in part.
`subscription.created`	`subscription`	A subscription started (paid or on a free trial).
`subscription.renewed`	`subscription`	A subscription was renewed with the payment of a new period.
`subscription.canceled`	`subscription`	A subscription was canceled, right away or at the end of the period.
`subscription.ended`	`subscription`	A subscription ended and its access is over.
`event.registered`	`event`	A person RSVPed "going" to an event.
`course.enrolled`	`course`	A person enrolled in a course.
`course.completed`	`course`	A person completed a course.
`certificate.issued`	`certificate`	A course or event certificate was issued.
`form.submitted`	`form`	A form received a submission (the fields filled in and the consent, no IP).
`event.checked_in`	`event`	A person checked in at an event (at the door, the kiosk, as a courtesy or by joining the live stream).
`event.check_in_undone`	`event`	The team undid a person's check-in at an event.
`lesson.completed`	`lesson`	A person completed a lesson of a course.
`comment.created`	`comment`	A person commented on a post, content or item (without the comment's text).
`reaction.added`	`reaction`	A person reacted to a post, comment or item.
`post.created`	`post`	A person published a post (without its text).
`member.tag_added`	`member`	A tag was added to a person.
`member.tag_removed`	`member`	A tag was removed from a person.
`member.group_joined`	`member`	A person joined a group.
`member.group_left`	`member`	A person left a group.
`member.field_changed`	`member`	A person's custom field changed (the field's key only, never the value).
`checkout.started`	`checkout`	A signed-in person opened the checkout of a paid product.
`checkout.abandoned`	`checkout`	A checkout was abandoned.
`checkout.recovered`	`checkout`	An abandoned checkout became a purchase.
`space.first_visit`	`space`	A person opened a space for the first time.
`space.access_granted`	`space`	A person was given access to a space (purchase, plan, team or badge).
`quiz.passed`	`quiz`	A person passed a lesson quiz (without the score or the answers).
`quiz.failed`	`quiz`	A person did not pass a lesson quiz (without the score or the answers).
`lesson.rated`	`lesson`	A person rated a lesson for the first time (without the rating or the comment).
`event.ticket_assigned`	`event`	A ticket of a group order was assigned to a person (without the QR code).
`event.registration_canceled`	`event`	A person canceled their own registration for an event.
`event.waitlist_offered`	`event`	A place opened for a person on a ticket type's waitlist (the offer is valid until the date).
`subscription.plan_changed`	`subscription`	A person's subscription changed plan (from/to and when; no amounts).
`subscription.past_due`	`subscription`	A person's subscription became past due.
`subscription.trial_ending`	`subscription`	A person's subscription trial ends in the next 3 days.
`coupon.redeemed`	`coupon`	A coupon was used on a purchase (the coupon id, never the code).
`survey.answered`	`survey`	A person answered an identified survey (without the answers; an anonymous survey publishes nothing).
`form.submission_reviewed`	`form`	The team changed the status of a form submission (without the answers).
`proposal.submitted`	`proposal`	A proposal was submitted to a call for papers (without the title or the text).
`proposal.decided`	`proposal`	A proposal was accepted or rejected (without scores or reviews).
`certificate.revoked`	`certificate`	A certificate was revoked (the id and the public code; without the reason).
`upvote.topic_created`	`upvote`	An Upvote topic was published (approved; without the title or description).
`upvote.topic_status_changed`	`upvote`	The team changed the state of an Upvote topic (without the note).
`download.completed`	`download`	A person downloaded a file of a Downloads item (without the file name or the link).
`classified.published`	`classified`	A Classifieds ad was published (approved; without the text or the value).
`classified.interest_received`	`classified`	An ad's author received an interest (without the message).
`parcel.received`	`parcel`	A parcel arrived for a person (the kind; without sender, code or photos).
`parcel.picked_up`	`parcel`	A parcel was picked up.
`visitor.invited`	`visitor`	A person invited a visitor (expected time; without the visitor's details).
`visitor.arrived`	`visitor`	A person's visitor arrived (without the visitor's details).
`attendance.checked_in`	`attendance`	A person checked in at an Attendance place.
`attendance.checked_out`	`attendance`	A person checked out of an Attendance place.
`support_ticket.created`	`support_ticket`	A person opened a Support ticket (kind and category; without the text or the photos).
`support_ticket.resolved`	`support_ticket`	A Support ticket was resolved.
`booking.created`	`booking`	A person made a booking (resource, start, end and status).
`booking.canceled`	`booking`	A booking was canceled.
`booking.checked_in`	`booking`	A person checked in to a booking.
`booking.no_show`	`booking`	A booking was marked as a no-show.
`download.item_published`	`download`	A Downloads item was published (ids of the item, the space and the category).
`download.item_updated`	`download`	The title, description or cover of a published Downloads item changed (which ones, never the text).
`download.item_moved`	`download`	A published Downloads item moved to another category (the new one and the previous one).
`download.file_added`	`download`	A file was added to a published Downloads item (without the file name or the link).
`download.file_replaced`	`download`	A file of a published Downloads item was replaced by a new version (with the version number).
`download.file_removed`	`download`	A file was removed from a published Downloads item.
`download.item_deleted`	`download`	A published Downloads item was deleted.
`download.category_created`	`download`	A new category was created in a Downloads space.
`post.updated`	`post`	A published post was edited (without its text).
`post.moved`	`post`	A published post was moved to another space (the new one and the previous one).
`post.deleted`	`post`	A published post was deleted, by its author or by the team.
`comment.deleted`	`comment`	A comment was deleted, by its author or by the team (without its text).
`reaction.removed`	`reaction`	A person took back a reaction to a post, a comment or an item.
`event.created`	`event`	An event was created and published.
`event.updated`	`event`	A published event was edited.
`event.deleted`	`event`	A published event was deleted (today, deleting is canceling).
`event.stream_started`	`event`	An event's live stream started.
`event.recording_published`	`event`	An event's recording was published.
`event.rescheduled`	`event`	The date of a published event changed (with the previous date).
`course.published`	`course`	A course was published.
`course.updated`	`course`	A published course was edited.
`lesson.published`	`lesson`	A new lesson was added to a published course.
`course.left`	`course`	A person left a course (the progress is kept).
`space.created`	`space`	A space was created.
`space.updated`	`space`	A space was edited.
`space.deleted`	`space`	A space was deleted.
`form.published`	`form`	A form was published.
`form.closed`	`form`	A form was closed by the team.
`form.reopened`	`form`	A closed form was reopened.
`message.received`	`message`	A member sent a DM to someone on the team (without the text).
`badge.awarded`	`badge`	A person received a badge (by hand, from a course or event, by a workflow or an import).
`badge.revoked`	`badge`	A badge was taken back from a person.
`member.level_changed`	`member`	A person's level changed: up (points and this week's requirements, at once) or down (points taken away, at once, or last week's requirements not met, on Monday). It carries the direction and the cause.
`member.points_changed`	`member`	A person's total points changed (an action, an adjustment by the team or a workflow, or points taken back).
`ping`	`app`	Test event, sent by the Send test button.

`member.joined`

A person became a member of the community (signup, accepted invite, purchase, created by the team, joined through a company, imported from a spreadsheet or join request approved). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`role`	text	`owner`, `admin`, `moderator`, `member`, `finance`
`source`	text	`signup`, `invite`, `purchase`, `team`, `company`, `import`, `approval`

`member.left`

A person left the community or was removed. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`reason`	text	`removed`, `left`

`member.returned`

A person accessed the community again after 7 days or more without access (login, app or assistant), with how many days they were away. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`daysAway`	integer
`lastSeenAt`	date and time (ISO 8601, UTC)

`member.role_changed`

A person's role in the community changed. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`from`	text	`owner`, `admin`, `moderator`, `member`, `finance`
`to`	text	`owner`, `admin`, `moderator`, `member`, `finance`

`purchase.completed`

A purchase was paid (or a free product was claimed). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`purchaseId`	text
`orderId`	text or null
`product`	object: `id`, `name`, `type`
`amount`	object: `amount`, `currency`	in cents, what the buyer paid
`discount`	object: `amount`, `currency` or null	in cents
`couponCode`	text or null
`paymentMethod`	text or null
`installments`	integer or null
`free`	true/false
`ticket`	object: `eventId`, `ticketType`, `batch`, `quantity`, `unitPrice` or null

`purchase.refunded`

A purchase was refunded, in full or in part. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`purchaseId`	text
`refundId`	text or null
`amount`	object: `amount`, `currency`	in cents, what the buyer paid
`partial`	true/false
`accessRevoked`	true/false
`ticketIds`	array

`subscription.created`

A subscription started (paid or on a free trial). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`subscriptionId`	text
`product`	object: `id`, `name`, `type`
`plan`	object: `id`, `name`, `interval` or null
`status`	text	`ACTIVE`, `TRIALING`
`currentPeriodEnd`	date and time (ISO 8601, UTC) or null

`subscription.renewed`

A subscription was renewed with the payment of a new period. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`subscriptionId`	text
`product`	object: `id`, `name`, `type`
`amount`	object: `amount`, `currency`	in cents, what the buyer paid
`currentPeriodEnd`	date and time (ISO 8601, UTC) or null

`subscription.canceled`

A subscription was canceled, right away or at the end of the period. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`subscriptionId`	text
`product`	object: `id`, `name`, `type`
`endsAt`	date and time (ISO 8601, UTC) or null
`immediate`	true/false
`by`	text	`member`, `team`, `system`

`subscription.ended`

A subscription ended and its access is over. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`subscriptionId`	text
`product`	object: `id`, `name`, `type`
`endedAt`	date and time (ISO 8601, UTC)

`event.registered`

A person RSVPed "going" to an event. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`eventId`	text
`title`	text
`startsAt`	date and time (ISO 8601, UTC) or null
`type`	text or null	`online`, `in_person`, `hybrid`
`registration`	object: `fields`, `consent` or null
`ticketType`	object: `id`, `name` or null

`course.enrolled`

A person enrolled in a course. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`courseId`	text
`title`	text

`course.completed`

A person completed a course. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`courseId`	text
`title`	text
`completedAt`	date and time (ISO 8601, UTC)

`certificate.issued`

A course or event certificate was issued. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`certificateId`	text
`source`	text	`course`, `event`
`sourceId`	text
`title`	text
`url`	text or null	public validation link

`form.submitted`

A form received a submission (the fields filled in and the consent, no IP). · version: 1

`data` field	Type	Values
`form`	object: `id`, `title`
`submissionId`	text
`submittedAt`	date and time (ISO 8601, UTC)
`origin`	text	`member`, `visitor`
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`fields`	array
`consent`	object: `accepted`, `text`, `privacyPolicyUrl`, `at` or null

`event.checked_in`

A person checked in at an event (at the door, the kiosk, as a courtesy or by joining the live stream). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`ticketId`	text
`event`	object: `id`, `title`, `startsAt`, `type`
`method`	text	`qr`, `code`, `manual`, `kiosk`, `online`
`checkedInAt`	date and time (ISO 8601, UTC)
`courtesy`	true/false
`checkedInBy`	object: `id`, `name` or null

`event.check_in_undone`

The team undid a person's check-in at an event. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`ticketId`	text
`event`	object: `id`, `title`, `startsAt`, `type`
`undoneAt`	date and time (ISO 8601, UTC)
`undoneBy`	object: `id`, `name` or null
`previous`	object: `method`, `checkedInAt`

`lesson.completed`

A person completed a lesson of a course. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`courseId`	text
`lessonId`	text

`comment.created`

A person commented on a post, content or item (without the comment's text). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`commentId`	text
`target`	object: `type`, `id`

`reaction.added`

A person reacted to a post, comment or item. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`target`	object: `type`, `id`
`reaction`	text

`post.created`

A person published a post (without its text). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`postId`	text
`spaceId`	text or null

`member.tag_added`

A tag was added to a person. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`tag`	text

`member.tag_removed`

A tag was removed from a person. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`tag`	text

`member.group_joined`

A person joined a group. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`group`	object: `id`, `name`

`member.group_left`

A person left a group. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`group`	object: `id`, `name`

`member.field_changed`

A person's custom field changed (the field's key only, never the value). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`fieldKey`	text

`checkout.started`

A signed-in person opened the checkout of a paid product. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`cartId`	text
`product`	object: `id`, `name`, `type`

`checkout.abandoned`

A checkout was abandoned. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`cartId`	text
`product`	object: `id`, `name`, `type`

`checkout.recovered`

An abandoned checkout became a purchase. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`cartId`	text
`product`	object: `id`, `name`, `type`
`purchaseId`	text or null

`space.first_visit`

A person opened a space for the first time. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`spaceId`	text

`space.access_granted`

A person was given access to a space (purchase, plan, team or badge). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`spaceId`	text
`source`	text	`purchase`, `plan`, `team`, `badge`

`quiz.passed`

A person passed a lesson quiz (without the score or the answers). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`courseId`	text
`lessonId`	text
`attemptId`	text

`quiz.failed`

A person did not pass a lesson quiz (without the score or the answers). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`courseId`	text
`lessonId`	text
`attemptId`	text

`lesson.rated`

A person rated a lesson for the first time (without the rating or the comment). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`courseId`	text
`lessonId`	text

`event.ticket_assigned`

A ticket of a group order was assigned to a person (without the QR code). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`eventId`	text
`ticketId`	text

`event.registration_canceled`

A person canceled their own registration for an event. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`eventId`	text

`event.waitlist_offered`

A place opened for a person on a ticket type's waitlist (the offer is valid until the date). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`eventId`	text
`ticketTypeId`	text or null
`expiresAt`	date and time (ISO 8601, UTC)

`subscription.plan_changed`

A person's subscription changed plan (from/to and when; no amounts). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`subscriptionId`	text
`from`	object: `id`, `name`, `type`
`to`	object: `id`, `name`, `type`
`effectiveAt`	date and time (ISO 8601, UTC)

`subscription.past_due`

A person's subscription became past due. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`subscriptionId`	text
`product`	object: `id`, `name`, `type`
`since`	date and time (ISO 8601, UTC)

`subscription.trial_ending`

A person's subscription trial ends in the next 3 days. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`subscriptionId`	text
`product`	object: `id`, `name`, `type`
`trialEndsAt`	date and time (ISO 8601, UTC)

`coupon.redeemed`

A coupon was used on a purchase (the coupon id, never the code). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`couponId`	text
`productId`	text
`purchaseId`	text

`survey.answered`

A person answered an identified survey (without the answers; an anonymous survey publishes nothing). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`surveyId`	text

`form.submission_reviewed`

The team changed the status of a form submission (without the answers). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`formId`	text
`submissionId`	text
`status`	text	`NEW`, `IN_CONTACT`, `DONE`

`proposal.submitted`

A proposal was submitted to a call for papers (without the title or the text). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`callId`	text
`trackId`	text or null
`submissionId`	text

`proposal.decided`

A proposal was accepted or rejected (without scores or reviews). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`callId`	text
`trackId`	text or null
`submissionId`	text
`status`	text	`accepted`, `rejected`

`certificate.revoked`

A certificate was revoked (the id and the public code; without the reason). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`certificateId`	text
`code`	text

`upvote.topic_created`

An Upvote topic was published (approved; without the title or description). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`topicId`	text
`spaceId`	text

`upvote.topic_status_changed`

The team changed the state of an Upvote topic (without the note). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`topicId`	text
`spaceId`	text
`status`	text	`OPEN`, `PLANNED`, `IN_PROGRESS`, `DONE`, `ARCHIVED`

`download.completed`

A person downloaded a file of a Downloads item (without the file name or the link). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`itemId`	text
`fileId`	text

`classified.published`

A Classifieds ad was published (approved; without the text or the value). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`adId`	text
`spaceId`	text

`classified.interest_received`

An ad's author received an interest (without the message). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`adId`	text
`interestId`	text

`parcel.received`

A parcel arrived for a person (the kind; without sender, code or photos). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`parcelId`	text
`spaceId`	text
`kind`	text	`LETTER`, `PACKAGE`, `OTHER`

`parcel.picked_up`

A parcel was picked up. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`parcelId`	text
`spaceId`	text
`kind`	text	`LETTER`, `PACKAGE`, `OTHER`

`visitor.invited`

A person invited a visitor (expected time; without the visitor's details). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`invitationId`	text
`spaceId`	text
`expectedStartAt`	date and time (ISO 8601, UTC)

`visitor.arrived`

A person's visitor arrived (without the visitor's details). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`invitationId`	text
`spaceId`	text
`arrivedAt`	date and time (ISO 8601, UTC)

`attendance.checked_in`

A person checked in at an Attendance place. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`visitId`	text
`spaceId`	text
`at`	date and time (ISO 8601, UTC)

`attendance.checked_out`

A person checked out of an Attendance place. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`visitId`	text
`spaceId`	text
`at`	date and time (ISO 8601, UTC)

`support_ticket.created`

A person opened a Support ticket (kind and category; without the text or the photos). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`ticketId`	text
`spaceId`	text
`kind`	text	`MAINTENANCE`, `REQUEST`
`category`	text	`FACILITIES`, `CLEANING`, `EQUIPMENT`, `INTERNET`, `ACCESS`, `BILLING`, `OTHER`

`support_ticket.resolved`

A Support ticket was resolved. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`ticketId`	text
`spaceId`	text
`kind`	text	`MAINTENANCE`, `REQUEST`
`category`	text	`FACILITIES`, `CLEANING`, `EQUIPMENT`, `INTERNET`, `ACCESS`, `BILLING`, `OTHER`

`booking.created`

A person made a booking (resource, start, end and status). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`bookingId`	text
`resourceId`	text
`spaceId`	text
`startsAt`	date and time (ISO 8601, UTC)
`endsAt`	date and time (ISO 8601, UTC)
`status`	text	`PENDING_APPROVAL`, `PENDING_PAYMENT`, `CONFIRMED`

`booking.canceled`

A booking was canceled. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`bookingId`	text
`resourceId`	text
`spaceId`	text
`startsAt`	date and time (ISO 8601, UTC)
`endsAt`	date and time (ISO 8601, UTC)

`booking.checked_in`

A person checked in to a booking. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`bookingId`	text
`resourceId`	text
`spaceId`	text
`startsAt`	date and time (ISO 8601, UTC)
`endsAt`	date and time (ISO 8601, UTC)

`booking.no_show`

A booking was marked as a no-show. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`bookingId`	text
`resourceId`	text
`spaceId`	text
`startsAt`	date and time (ISO 8601, UTC)
`endsAt`	date and time (ISO 8601, UTC)

`download.item_published`

A Downloads item was published (ids of the item, the space and the category). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`itemId`	text
`spaceId`	text
`categoryId`	text or null

`download.item_updated`

The title, description or cover of a published Downloads item changed (which ones, never the text). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`itemId`	text
`spaceId`	text
`categoryId`	text or null
`changed`	array

`download.item_moved`

A published Downloads item moved to another category (the new one and the previous one). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`itemId`	text
`spaceId`	text
`categoryId`	text or null
`previousCategoryId`	text or null

`download.file_added`

A file was added to a published Downloads item (without the file name or the link). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`itemId`	text
`spaceId`	text
`fileId`	text

`download.file_replaced`

A file of a published Downloads item was replaced by a new version (with the version number). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`itemId`	text
`spaceId`	text
`fileId`	text
`version`	integer

`download.file_removed`

A file was removed from a published Downloads item. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`itemId`	text
`spaceId`	text
`fileId`	text

`download.item_deleted`

A published Downloads item was deleted. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`itemId`	text
`spaceId`	text
`categoryId`	text or null

`download.category_created`

A new category was created in a Downloads space. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`categoryId`	text
`spaceId`	text

`post.updated`

A published post was edited (without its text). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`postId`	text
`spaceId`	text or null

`post.moved`

A published post was moved to another space (the new one and the previous one). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`postId`	text
`spaceId`	text
`previousSpaceId`	text or null

`post.deleted`

A published post was deleted, by its author or by the team. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`postId`	text
`spaceId`	text or null

`comment.deleted`

A comment was deleted, by its author or by the team (without its text). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`commentId`	text
`target`	object: `type`, `id`

`reaction.removed`

A person took back a reaction to a post, a comment or an item. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`target`	object: `type`, `id`
`reaction`	text

`event.created`

An event was created and published. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`eventId`	text
`spaceId`	text or null
`title`	text
`startsAt`	date and time (ISO 8601, UTC) or null
`type`	text or null	`online`, `in_person`, `hybrid`

`event.updated`

A published event was edited. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`eventId`	text
`spaceId`	text or null
`title`	text
`startsAt`	date and time (ISO 8601, UTC) or null
`type`	text or null	`online`, `in_person`, `hybrid`

`event.deleted`

A published event was deleted (today, deleting is canceling). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`eventId`	text
`spaceId`	text or null
`title`	text
`startsAt`	date and time (ISO 8601, UTC) or null
`type`	text or null	`online`, `in_person`, `hybrid`

`event.stream_started`

An event's live stream started. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`eventId`	text
`spaceId`	text or null
`title`	text
`startsAt`	date and time (ISO 8601, UTC) or null
`type`	text or null	`online`, `in_person`, `hybrid`

`event.recording_published`

An event's recording was published. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`eventId`	text
`spaceId`	text or null
`title`	text
`startsAt`	date and time (ISO 8601, UTC) or null
`type`	text or null	`online`, `in_person`, `hybrid`

`event.rescheduled`

The date of a published event changed (with the previous date). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`eventId`	text
`spaceId`	text or null
`title`	text
`startsAt`	date and time (ISO 8601, UTC) or null
`type`	text or null	`online`, `in_person`, `hybrid`
`previousStartsAt`	date and time (ISO 8601, UTC) or null

`course.published`

A course was published. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`courseId`	text
`spaceId`	text or null
`title`	text

`course.updated`

A published course was edited. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`courseId`	text
`spaceId`	text or null
`title`	text

`lesson.published`

A new lesson was added to a published course. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`courseId`	text
`lessonId`	text

`course.left`

A person left a course (the progress is kept). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`courseId`	text
`title`	text

`space.created`

A space was created. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`spaceId`	text
`module`	text

`space.updated`

A space was edited. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`spaceId`	text
`module`	text

`space.deleted`

A space was deleted. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`spaceId`	text
`module`	text

`form.published`

A form was published. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`formId`	text
`spaceId`	text or null
`title`	text

`form.closed`

A form was closed by the team. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`formId`	text
`spaceId`	text or null
`title`	text

`form.reopened`

A closed form was reopened. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`formId`	text
`spaceId`	text or null
`title`	text

`message.received`

A member sent a DM to someone on the team (without the text). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`recipient`	object: `id`, `name`
`conversationId`	text
`messageId`	text
`newConversation`	true/false

`badge.awarded`

A person received a badge (by hand, from a course or event, by a workflow or an import). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`badge`	object: `id`, `name`, `visibility`
`grantId`	text
`source`	text	`manual`, `rule`, `workflow`, `import`
`sourceRef`	text or null
`awardedAt`	date and time (ISO 8601, UTC)

`badge.revoked`

A badge was taken back from a person. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`badge`	object: `id`, `name`, `visibility`
`grantId`	text
`revokedAt`	date and time (ISO 8601, UTC)

`member.level_changed`

A person's level changed: up (points and this week's requirements, at once) or down (points taken away, at once, or last week's requirements not met, on Monday). It carries the direction and the cause. · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`direction`	text	`up`, `down`
`cause`	text	`points`, `activity`
`from`	object: `id`, `level`, `name`
`to`	object: `id`, `level`, `name`
`points`	integer

`member.points_changed`

A person's total points changed (an action, an adjustment by the team or a workflow, or points taken back). · version: 1

`data` field	Type	Values
`member`	object, the person: `id`, `name`, `email`, `phone` (E.164 or null), `phoneCountry` (ISO 3166-1 alpha-2 or null)
`from`	integer
`to`	integer
`delta`	integer
`source`	text	`action`, `reversal`, `team`, `workflow`

`ping`

Test event, sent by the Send test button. · version: 1

`data` field	Type	Values
`message`	text

The event.checked_in (with method: qr, code, manual, kiosk or online, and courtesy) and event.check_in_undone events. The ticket token never goes. See Events › Check-in.

What never goes

No event carries, nor will carry in this version:

Never	Why
Fees, net amounts, costs	They're in the app's reports
Payment processor and card data (not even the last 4 digits)	Payment security and confidentiality
Tax IDs, address, date of birth, custom fields (the phone goes only in the `member` block)	Personal data beyond what's needed
Passwords, tokens, secrets of any kind	Security
IP, browsing identifiers, browser	Privacy
Text of posts, comments, tickets or forms	Member content
The team's internal notes	Internal

#The events

#member.joined

#member.left

#member.returned

#member.role_changed

#purchase.completed

#purchase.refunded

#subscription.created

#subscription.renewed

#subscription.canceled

#subscription.ended

#event.registered

#course.enrolled

#course.completed

#certificate.issued

#form.submitted

#event.checked_in

#event.check_in_undone

#lesson.completed

#comment.created

#reaction.added

#post.created

#member.tag_added

#member.tag_removed

#member.group_joined

#member.group_left

#member.field_changed

#checkout.started

#checkout.abandoned

#checkout.recovered

#space.first_visit

#space.access_granted

#quiz.passed

#quiz.failed

#lesson.rated

#event.ticket_assigned

#event.registration_canceled

#event.waitlist_offered

#subscription.plan_changed

#subscription.past_due

#subscription.trial_ending

#coupon.redeemed

#survey.answered

#form.submission_reviewed

#proposal.submitted

#proposal.decided

#certificate.revoked

#upvote.topic_created

#upvote.topic_status_changed

#download.completed

#classified.published

#classified.interest_received

#parcel.received

#parcel.picked_up

#visitor.invited

#visitor.arrived

#attendance.checked_in

#attendance.checked_out

#support_ticket.created

#support_ticket.resolved

#booking.created

#booking.canceled

#booking.checked_in

#booking.no_show

#download.item_published

#download.item_updated

#download.item_moved

#download.file_added

#download.file_replaced

#download.file_removed

#download.item_deleted

#download.category_created

#post.updated

#post.moved

#post.deleted

#comment.deleted

#reaction.removed

#event.created

#event.updated

#event.deleted