# Podcast

> The space for audio shows. One show or several, presenters, MP3, M4A or AAC episodes with chapters, an open trailer, scheduling and an e-mail notice; the player with speed, −15/+30, sleep timer, queue, resuming on any device and the mini-player that keeps playing across the community; automatic transcripts and the team's numbers.

The **Podcast** module is the home of the community's audio shows: each show has a cover, a description, presenters and episodes, and listeners get a player of their own, with chapters, speed, a queue and a mini-player that keeps playing while the person browses the community. For video shows there is the sister module [Videos](/espacos/videos), which works the same way.

## What it's for

| Community | Podcast |
|---|---|
| Online school | One episode a week with students' questions, only for subscribers |
| Association | The interview show with members, with a trailer open to every member |
| Product community | A space with two shows: the news one and the behind-the-scenes one, each with its own presenter |
| Company | Leadership's weekly audio for everyone on the team |

## How it works

### Creating the space: one show or several

In **Create Space**, **Community** tab, choose **Podcast**. The **Shows in this space** step asks:

| Option | What the space shows |
|---|---|
| **One show** | The space opens straight on the show. *"You create the show in the next step."* |
| **Several shows** | The space lists the shows, each with its episodes. The team creates each show with **New podcast** |

With **One show**, the window gets the **Show** step: *"The space is born with the show. You add the episodes later, in the show."* Fill in the fields (below) and click **Create show**. The space and the show are born together and the window ends open on the show. If the show fails, the space already exists and the screen says *"The space was created, but the show was not: …"*.

### The show

| Field | What for |
|---|---|
| **Show name** | Required |
| **Cover** | Square, 1400 to 3000 px, in JPG, PNG or WebP |
| **Description** | Formatted text |
| **Category** | The show's category (Business, Education, Technology, Society & Culture…) |
| **Language** | The language the show is spoken in |
| **Author** | Who signs the show (person or brand) |
| **Explicit content** | Turn on if there is swearing or adult topics. The show page shows the **Explicit content** badge |
| **Transcribe every episode** | On by default. See [Transcript](#transcript) |
| **Presenters** | Members or moderators who look after this show's episodes. See [Who does what](#who-does-what) |

The show page shows the cover, *"Presented by"* with the presenters and the list of episodes, which can be filtered by state (**All**, **Live**, **Scheduled**, **Drafts**; the last three only for whoever manages), by **Season** and by **Newest** or **Oldest**. The **Manage show** bar has **New episode**, **Edit show**, **Numbers** and **Delete show**.

**Delete show** asks for confirmation: the show and its episodes leave the space, with comments and numbers. The other shows and the space stay.

### Who does what

| Action | Who |
|---|---|
| Create, edit and delete shows; pick the presenters | Owner and admin |
| Create, edit, publish, unpublish, transcribe and delete episodes | Owner, admin and the **presenters of that show** |
| See the [numbers](#numbers) | The team (owner, admin, moderator and finance) and the show's presenters |
| Delete someone else's comment | Owner, admin and moderator |
| Listen, react, comment and use the queue | Whoever has access to the space (or to the open episode) |

The presenter is a member or a moderator picked in the show's **Presenters** field. They see *"You present this show: you create and publish its episodes."* and look after that show's episodes only: they don't edit the show, don't change the presenters and don't touch another show in the same space.

### The episode

**New episode** opens the editor. The episode starts as a **Draft**: only the team and the presenters see it.

| Field | What for |
|---|---|
| **Episode file** | **Audio** or **Video**. Without the file, the episode stays a draft. See [Accepted files](#accepted-files) |
| **Title** | Required |
| **Season** and **Episode number** | Optional. The list shows *S1 · E3* and gets the season filter |
| **Type** | **Full** (default), **Trailer** or **Bonus** |
| **Description** | Formatted text. *"Lines like "00:00 Intro" become chapters."* See [Chapters](#chapters) |
| **Access › Open episode** | *"Plays for any member of the community, even without access to the space (trailer, free episode)."* See [Who listens](#who-listens) |
| **Episode cover** | Optional. Without it, the show's cover is used. JPG, PNG or WebP, up to 50 MB |

The editor shows *"Unsaved changes"* or *"All saved"*. The **…** menu holds **Unpublish** (the episode goes back to draft and disappears for members; comments, reactions and numbers are kept) and **Delete episode** (it leaves with its file, comments and numbers).

### Accepted files

| File | Formats | Limit |
|---|---|---|
| **Audio** | MP3, M4A or AAC | Up to 500 MB |
| **Video** | MP4, WebM or MOV | Up to 4 GB |
| Episode **cover** | JPG, PNG or WebP | Up to 50 MB |

- **WAV is not accepted.** The screen replies *"Upload MP3 or M4A."* Convert the file first: podcast apps don't accept WAV either.
- Audio plays as it was uploaded, with no conversion. Video is converted for streaming, like the videos in [Videos](/espacos/videos#the-video-player).
- The file counts toward the community's storage (see [Plan and extensions](/configuracoes/plano#plan-quotas)).
- **Replace** swaps the file; the trash can removes it. A live episode needs a file.

### Chapters

Write one line per chapter in the description, starting with the time:

```
00:00 Intro
03:15 The first member
1:02:03 Questions from the community
```

These lines become clickable chapters: marks on the progress bar and a list on the episode page. The editor shows, in the **Chapters** section, the ones it found.

To set the chapters by hand, turn on **Custom chapters** and use **Add chapter** (with **Start** and **Chapter title**). On, the chapters below are used instead of the description's; off, the description is back in charge. An invalid chapter is pointed out: *"Check chapter 2: the start looks like 00:00 or 1:02:03, and the title can't be empty."*

### Publishing, scheduling and notifying by e-mail

**Publish** shows up when the episode has a file and opens the **Publish episode** window:

| Option | What it does |
|---|---|
| **Now** | The episode goes live when you click **Publish now** |
| **Schedule** | Pick a future **Date and time** and click **Schedule**. The episode becomes **Scheduled** (*"Scheduled: goes live on …"*) and only shows up for members at the set time. **Reschedule** changes the time |
| **Notify by e-mail** | On by default. The window shows how many people get it: *"42 people with access to Community Talk get the notice when the episode goes live."* Off: *"Nobody gets an e-mail about this episode."* |

The notice goes out **once**, when the episode goes live (now or at the scheduled time), through the sending queue. It goes to whoever has access to the space (or, for an [open episode](#who-listens), to every member of the community), except whoever published it and whoever turned off the **Podcasts and videos** category in [E-mails from this community](/notificacoes/emails-desta-comunidade). A draft never triggers a notice. The e-mail's button opens the episode; whoever isn't signed in sees *"Sign in to listen to the episode"* and signs in with their own account.

### Who listens

| Situation | Who listens |
|---|---|
| Draft | Only the team and the show's presenters |
| Scheduled | Nobody but them, until the set time |
| Live | Whoever has access to the space, under the [visibility and access](/conceitos/visibilidade-e-acesso) rules (plan, group, product) |
| Live and **Open episode** | Any member of the community, even in a paid or restricted space: it's for the trailer or the free episode |

Whoever has no access to the space doesn't see the space in the menu. An episode the person can't listen to shows *"This episode is for people with access to the space."*

## Listening

### The player

The episode page opens with the player: the cover, the show, the title, the current chapter and the progress bar with the chapter marks.

| Control | What it does |
|---|---|
| **Play** and **Pause** | |
| **Back 15 seconds** and **Forward 30 seconds** | The buttons with 15 and 30 inside the arrow |
| **Speed** | 0.5×, 0.75×, 1×, 1.25×, 1.5×, 1.75× or 2×. The choice carries over to the next episodes |
| **Next episode** | Skips to the next one in the queue or, with no queue, the show's next one |
| **Sleep timer** | 15, 30 or 60 minutes, or **End of episode**. The button shows what's left (*"Pauses in 16 minutes"*); **Turn off the timer** cancels it |
| **Chapters** | The list below the player; clicking a chapter takes you to it |
| **Add to queue** | Puts the episode at the end of your queue (it turns into **In queue**) |

When an episode ends, the next one in the queue plays and, with the queue empty, the show's next episode. On the phone, the lock screen shows the cover and the title, with the play, pause and skip controls.

### The queue

The queue button (with the number of episodes) opens **Up next**: *"After this one, "…" plays."* Each episode in the queue has **Play now**, **Move up**, **Move down** and **Remove from queue**. The queue belongs to the person, covers every audio show in the community and stays the same after reloading the page or on another device. Empty, it says *"Your queue is empty. Use "Add to queue" on an episode."*

### Picking up where you left off

The episode remembers where you stopped and, when you open it again, in any browser or device with the same account, it continues from there (*"Resumes at 12:30"*). In the show's list, each episode shows *"Stopped at 12:30"* or **Finished**. Whoever stops in the last moments of the episode starts from the beginning next time.

### The mini-player

When you leave the episode page, the audio **keeps playing** in a fixed mini-player, with the cover, the title, play and pause, skip, the queue and **Close the player**. It follows you as you browse and switch spaces inside the community; clicking the title takes you back to the episode. On the phone, it doesn't cover the comment field.

The audio stops when you switch communities or sign out. When an action needs to reload the page (such as coming back from a purchase or a new version of the app), the audio pauses and the mini-player comes back paused at the same point.

### The episode page

Below the player are the reactions (🎉 ❤️ 👍 🔥 🙌 😊 👏, one per person), **Share** (copies the episode's link), **Previous episode** and **Next episode**, and three tabs:

| Tab | What it shows |
|---|---|
| **About** | The description and the chapters |
| **Transcript** | The episode's text with the times. See [Transcript](#transcript) |
| **Comments** | Comments with replies (one level) and, if the community accepts [Drops](/espacos/drops) in comments, audio or video recorded on the spot. The author edits and deletes their own; the owner, the admin and the moderator delete anyone's |

On the side (below, on the phone), **More episodes** lists other live episodes from the same show and, after them, from the space.

## Transcript

In Podcast, **each episode is transcribed on its own when it goes live** (published now or at the scheduled time). The show can turn this off in **Transcribe every episode**. The transcript takes a few minutes (*"Transcribing… this can take a few minutes."*) and shows up in the **Transcript** tab, with clickable times (*"Play from 03:15"*) and the **Search the transcript** search.

- **Transcribe** (or **Transcribe again**), in the tab, asks for the transcript by hand; it's the way to go with the automatic one off. Only for whoever manages the episode.
- The transcript uses the **AI transcription minutes** of the [plan](/configuracoes/plano#plan-quotas), the same monthly quota as [Drops](/espacos/drops). With the quota used up, the episode goes live **without** a transcript and the team sees *"The episode went live without a transcript: the month's minutes were used up. Use “Transcribe” when there are minutes."*
- Episodes of up to 4 hours. Replacing the file hides the old transcript; ask for another one.
- One transcript at a time per episode: *"A transcript is already in progress."*

## Numbers

In **Numbers** (on the show's bar or on a live episode's), the team and the presenters see, per episode or in **All episodes**:

| Number | What it counts |
|---|---|
| **Plays** | Each time someone listens for at least 30 seconds |
| **Unique people** | How many different people listened |
| **Average completion** | How far, on average, people listened |
| **Reached 90%** | How many listened up to 90% |
| **Retention by part** | How many people listened to each part of the episode, to see where they stop |

## Engagement points

With [engagement](/membros/gamificacao#points-per-action) on, the episode gives points once per episode and per person:

| Action | Default points |
|---|---:|
| **Listen to or watch an episode to the end** (90% listened, without skipping to the end) | 10 |
| **Comment on an episode** | 5 |

The values are changed like those of the other actions.

## Examples

**Weekly show with a trailer.** Space **Community Talk** (One show), in a paid space. Episode 0 is a **Trailer** with **Open episode** on: every member listens and gets what the show is about. The following episodes are scheduled for Monday at 7 a.m.; at that time, subscribers get the e-mail and the transcript arrives on its own.

**Two shows, two presenters.** Space **Audio** (Several shows): *News*, presented by Maria (moderator), and *Behind the Scenes*, by João (member). Each one publishes on their own show; neither touches the other's.

**Chapters for people in a hurry.** The description has `00:00 Intro`, `05:40 Case of the week` and `21:10 Questions`. Whoever only wants the questions clicks the chapter.

## Common errors and how to fix them

| Message | What to do |
|---|---|
| *Upload MP3 or M4A.* | The file is WAV or another format: convert it to MP3 or M4A |
| *The file is over 500 MB.* | Lower the audio's bitrate or split the episode |
| *Give the episode a title.* | Fill in **Title** |
| **Publish** doesn't show up | Upload the audio or the video first (*"Draft: upload the audio or video to publish."*) |
| *Pick a date and time in the future.* | When scheduling, the time has already passed: pick another one or use **Now** |
| *This month's transcription minutes are used up. Try next month or change plans.* | The monthly quota ran out: wait for the renewal or change [plan](/configuracoes/plano) |
| The presenter doesn't see **Edit show** | Only the owner and the admin edit the show |

## Frequently asked questions

**Can a member without access to the space listen to any episode?**
Yes, the episode marked as **Open episode**. The others, no.

**Who gets the e-mail about a new episode?**
Whoever can listen to it and left the **Podcasts and videos** category on. There's no "follow show": the notice goes to everyone with access.

**Can I unpublish the episode without losing the numbers?**
Yes: **Unpublish** sends it back to draft and keeps comments, reactions and numbers.

**Does the audio keep going if I lock my phone?**
Yes, with the browser open: the lock screen shows the cover and the controls.

**Why was my WAV refused?**
Podcast apps don't accept WAV. Convert it to MP3 (or M4A) before uploading.

## Through the assistant

The assistant creates the space and the shows, picks the presenters, uploads the audio by link (up to 500 MB) or in base64 (up to about 7 MB), creates and edits episodes with chapters, publishes or schedules after first telling you how many people get the e-mail, asks for and reads the transcript and shows the numbers. For listeners, it saves where they stopped, reacts, comments and organizes the queue. See [Tools · Podcast and Videos](/mcp/ferramentas-podcast-e-videos).

## Related

- [Videos](/espacos/videos)
- [Drops](/espacos/drops)
- [E-mails from this community](/notificacoes/emails-desta-comunidade)
- [Gamification](/membros/gamificacao)
- [Plan and extensions](/configuracoes/plano)
- [Modules](/conceitos/modulos)